How do I create a gig?

Log in to your Seller Dashboard, click "Create Gig," and fill in details like title, description, pricing, delivery time, and images or videos. Save to publish your gig.

What should I include in my gig?

Include a clear title, detailed description, specific deliverables, pricing for basic, standard, and premium packages, delivery time, and high-quality images or videos. Be clear about revision policies and any extras.

Can I edit or delete my gig?

Yes, from your Seller Dashboard, click "Edit" to update your gig or "Delete" to remove it. Deleted gigs are marked as inactive and can’t be restored.

How do I activate or deactivate my gig?

In your Seller Dashboard, use the "Activate" or "Deactivate" button next to your gig. Deactivated gigs are hidden from buyers but can be reactivated later, unless your account is restricted due to unpaid commissions.

Why can’t I create or manage gigs?

If your account is restricted (e.g., unpaid commissions exceed $500), gig creation and management are disabled. Pay your commissions via PayPal from your Seller Dashboard to restore access.

Where can I view my orders?

Log in to your Seller Dashboard. The "Orders Received" section lists your pending and in-progress orders, including order ID, gig title, buyer username, status, and a "View" link for details.

What do the order statuses mean?

• Pending: The buyer has placed the order, but you haven’t started work.
• In Progress: You’ve started working on the order.
• Delivered: You’ve submitted the work for buyer review.
• Completed: The buyer has accepted the delivery, and the order is finalized.
• Cancelled: The order was cancelled by you, the buyer, or an admin.

How do I communicate with the buyer during an order?

Use the messaging feature on the order page (order page) to chat with the buyer, share files, or clarify requirements. Check the navbar dropdown for new message notifications.

How do I deliver an order?

On the order page, upload the completed work (e.g., files, links) and mark it as delivered. The buyer will review and either accept or request revisions.

What if the buyer requests revisions?

Review the revision request on the order page and submit updated work. Most gigs include a set number of revisions (specified in your gig). If you can’t resolve issues, the buyer may open a dispute via PayPal.

How do I receive payments for my gigs?

Buyers pay you directly via PayPal to the email you set in your profile. Taskit247.com does not hold or manage funds.

Is it safe to receive payments on Taskit247.com?

Yes, payments are processed securely through PayPal’s platform. Ensure your PayPal email is verified to receive funds. PayPal’s Seller Protection may apply for eligible transactions, subject to their terms.

What is the commission fee?

Taskit247.com charges a 10% commission on each order, which covers all fees, including PayPal transaction costs. The commission is automatically deducted from your payment, and you receive the remaining amount directly via PayPal.

What happens if a buyer cancels an order?

If an order is cancelled before work begins, you may need to refund the buyer via PayPal. For in-progress orders, refunds depend on your agreement with the buyer and PayPal’s policies. Taskit247.com does not control refunds.

Why do I need to pay unpaid commissions?

If your unpaid commissions exceed $500, your account may be restricted, preventing you from creating or managing gigs. Pay your commissions via PayPal from your Seller Dashboard to restore access.

What if a buyer is not satisfied with my work?

Work with the buyer to address concerns through revisions on the order page. If unresolved, the buyer may open a dispute via PayPal’s Resolution Center. Taskit247.com does not manage disputes, but you can contact our support for platform-related guidance.

How do I contact customer support?

Use the Contact Us link in the footer or email support@taskit247.com. Include your account details and issue description for assistance.

What is the dispute resolution process?

Try to resolve issues directly with the buyer. If unresolved, the buyer may open a dispute in PayPal’s Resolution Center within 180 days of payment, which you can respond to. Taskit247.com does not control dispute outcomes but can assist with platform-related issues.

How do reviews affect my account?

After an order is completed, buyers can leave ratings and reviews on the order page. Positive reviews improve your reputation, while negative reviews may impact future sales. Always aim to deliver high-quality work.

What are communities on Taskit247.com?

Communities are groups where sellers and buyers can network, share ideas, post updates, and collaborate. Joining communities helps you connect with potential clients and other freelancers in your field. Visit the Communities page to explore available communities.

How do I join a community?

Tutorial: Joining a Community

1. Log in to your Taskit247.com account.
2. Navigate to the Communities page via the navigation menu.
3. Browse or search for a community relevant to your skills (e.g., "Web Development Network").
4. Click "View Community" to see details.
5. Click "Join Community." For public communities, you’re added instantly. For private communities, your request is sent for admin approval.
6. Check your Community Notifications for confirmation or approval updates.

How do I create a community?

Tutorial: Creating a Community (Admins Only)

1. Ensure you have admin privileges (contact support if unsure).
2. Go to the Communities page.
3. Fill out the "Create a New Community" form with the community name, description, hashtags (optional), category, and privacy setting (public or private).
4. Click "Create Community." You’ll be added as the admin, and the community will appear in the list.
5. Receive a notification confirming creation via Community Notifications.

How do I post in a community?

Tutorial: Posting in a Community

1. Join a community as a member (see "How do I join a community?").
2. Visit the community page via Communities and click "View Community."
3. In the "Discussion Board" section, enter your message (up to 1000 characters).
4. Use @username to tag other users, who will be notified.
5. Optionally, upload one image (JPEG, PNG, GIF) or video (MP4, WebM, max 30s) for parent posts.
6. Click "Post." Your message and media will appear in the discussion feed.
7. Like posts by clicking the heart icon, and reply using the "Reply" button.
8. View analytics (Views: X | Likes: Y | Replies: Z) below each post to track engagement.
9. Receive a notification confirming your post via Community Notifications.

How do I manage community notifications?

Tutorial: Managing Community Notifications

1. Click the "View Community Notifications" button on the Communities page or a community page.
2. View your notifications, which include join confirmations, post confirmations, likes, tagged mentions, and event updates.
3. Click "Mark All as Read" to clear unread notifications.
4. Unread notifications are highlighted in blue for easy identification.

What is the difference between public and private communities?

Public communities allow anyone to join instantly and view content, ideal for networking with a broad audience. Private communities require admin approval to join, and only approved members can view or post content, suitable for exclusive collaborations. Check the lock icon next to a community’s name to identify private communities.

Can I create events in a community?

Only community admins can create events. If you’re an admin, go to the community page, enter the event title, description, and date (YYYY-MM-DD HH:MM) in the "Community Events" section, and click "Create Event." All members will be notified via Community Notifications.

How do I leave a community?

Contact the community admin or Taskit247 support to request removal from a community. Admins can also manage memberships directly.

How do I update my profile or PayPal email?

Go to your profile page via the navbar dropdown to update your username, email, or PayPal email. Ensure your PayPal email is verified to receive payments.

What if I forget my password?

Click "Forgot Password" on the login page, enter your email, and follow the link sent to reset your password.

Is my personal information secure?

We use secure connections (HTTPS) and encryption to protect your data. PayPal handles all payment information securely, and Taskit247.com does not store sensitive payment details.

How do I verify my account?

After registering, click the verification link in the email sent to you. If you don’t receive it, check your spam folder or use the "Resend Verification Email" option on the login page.

How can I attract more buyers to my gigs?

Create clear, detailed gig listings with high-quality images or videos, competitive pricing, and fast delivery times. Respond promptly to buyer messages and maintain a high rating with quality work.

Should I offer multiple gig packages?

Yes, offering basic, standard, and premium packages caters to different budgets and needs, increasing your chances of attracting buyers. Clearly outline what each package includes.

How do I handle difficult buyers?

Communicate clearly and professionally via the order page. Offer revisions within your gig’s terms. If issues persist, work with the buyer to find a solution or contact support for guidance before it escalates to a PayPal dispute.

How can I improve my seller rating?

Deliver high-quality work on time, communicate effectively, and address buyer feedback promptly. Positive reviews and completed orders boost your reputation on Taskit247.com.